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PRIVACY POLICY

Thank you for visiting our website and using our services. In this section, we will inform you about our online privacy policy and our use of cookies on the site. Adopted by the General Data Protection Regulation (GDPR), this policy concerns our usage of your personal information. By consenting to our use of cookies in accordance with this policy on your visit to our website, you allow us to use cookies for our site. We understand the importance of our website visitors’ privacy, and we do the best we can to protect it.

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A. Collection of personal information
When you visit and use the site, the following personal information may be collected, stored, and used:

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Information about your computer

  • your IP address, geographic location, browser type and version, and operating system;

  • your referring source, length of visit, page views, and website navigation paths;

  • when, how often, why you use it.

 

Information about your identity

  • your email address, name, gender, date of birth or any information that you provide (if you register to the site or subscribe to our emails/newsletters or use the services of our website);

  • the purchases/transactions you make or the services you use (including your name, address, telephone number, email address and banking information);

  • information contained in all communications you send to us by email or on our website;

  • any other personal information you provide to us.

 

If personal information of a third-party is involved, you must obtain the consent of that person before disclosing and processing that personal information under the terms of this policy.

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B. Use of personal information
This policy or other relevant pages of the site describes the use of personal information that you provide to us through our website/emails:

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Administration

  • website and business management;

  • website personalisation;

  • your use of the services on our website;

  • requests and complaints related processing;

  • security maintenance of our website and fraud prevention;

  • compliance verification with the terms and conditions that govern the use of our website; 

  • other uses.

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Purchases/transactions

  • send you the goods purchased on our site;

  • send you statements, invoices and payment reminders, and collect your payments;

 

Marketing/communications

  • send you non-marketing communications;

  • send you emails/notifications requested by you;

  • send you emails/newsletters, if you have consented to it (you can choose not to receive our newsletters any time you wish to);

  • send you marketing communications relating to our company or our products, if you have consented to it (you can choose not to receive our newsletters any time you wish to);

  • provide statistical information about our users to third parties (which cannot identify an individual user with this information).

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We will not provide your personal information to any third parties for their direct marketing. You may wish to adjust your privacy settings on the website to limit the information you provide to us.

 

C. Disclosure of personal information
Your personal information may be disclosed to our employees, professional advisers, agents, insurers, suppliers, contractors, members of our group of companies (including the holding company and its subsidiaries) or any parties deemed necessary for the use of said information mentioned in this policy.

 

We may store, process and transfer the information we collect to any country (which may not have data protection laws equivalent to those implemented in the European Economic Area) in which we operate, for the use of the said information in accordance with this policy. By using or visiting the site, you agree to the transfer of personal information.

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We hold the rights to disclose your personal information for legal purposes:

  • required by law;

  • relevant to any ongoing or future legal proceedings;

  • the use of our legal rights (including providing information to others for fraud prevention and credit risk reduction);

  • to whom we believe to be an integral part of a court or other competent authority, if, in our opinion, such court or authority would likely make such requests.

 

Unless stated otherwise in this policy, your personal information will not be passed to any third-party.

 

D. Retention of personal information
Section D details our data retention policies and procedures, which help us comply with our legal obligations regarding the retention and deletion of personal information. Personal information that we hold is not kept for more than 13 months, without the renewal of our users’ consent. We will keep information (including electronic documents) containing personal data:

  • required by law;

  • relevant to any ongoing or future legal proceedings;

  • the use of our legal rights (including providing information to others for fraud prevention and credit risk reduction).

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Please let us know if the personal information we hold about you needs to be corrected or updated.

 

E. Security of personal information
Any personal information will be stored securely (password and firewall protected). All electronic financial transactions made on our website will be encrypted. You acknowledge that we cannot guarantee the security of your data sent over the internet, given the transmission of information over the internet is inherently insecure.

 

The confidentiality of the password you use to access our website is your own responsibility. We will only ask for your password when you need to identify yourself on our website.

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We will take reasonable precautions to prevent the loss, misuse, or alteration of the personal information we collect.

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F. Your rights
Users have the right to access, rectify, oppose, and delete any information concerning them by emailing to info@maisonevelyn.com. Permitted by law, we may withhold the personal information you request.

 

You will be provided with an opportunity to opt out of the use of your personal information for marketing purposes. In practice, you will express your consent in advance for us to use your personal information or can ask us at any time not to use your personal information for such purposes.　

 

If requested, we will provide you with any personal information that we hold about you, subject to the following conditions:

  • the presentation of sufficient proof of your identity (a photocopy of your Identity Card certified by a notary and a photocopy of a bill showing your current address).

 

G. Third-party websites
Our website may contain hyperlinks and information of any third-party websites, over which we have no control and are not responsible for their privacy policies or practices.

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H. Cookies
Our website uses cookies.

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Definition

  • a cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser for storage;

  • they consist of information about your activities on our website (the pages you visit, how you scroll through these pages, and the items you click);

  • each time the browser requests a page from the server, the identifier will be sent back to the server.

 

Cookies can be "persistent" or "session"

  • a persistent cookie is stored by the browser and remains valid until its expiration date (unless deleted by the user);

  • a session cookie means it expires at the end of the user session when the browser is closed.

 

Generally, cookies do not contain any information that can personally identify a user. The personal information that we store about you, however, may be linked to information stored in and obtained by cookies. The names of the cookies and the purposes for which we use on our website are:

  • Google Analytics and Adwords: recognise a computer for every visit made by a user / users tracking while they are browsing the website;

  • the use of our shopping cart;

  • analyse and improve website usage;

  • manage the website;

  • fraud prevention and website security improvement;

  • website personalisation;

  • send targeted advertisements to certain users.

 

The issuance and use of cookies by any third-party are subject to their own "cookie" policies. We inform you of the purpose of the cookies of which we are aware and of the means at your disposal to make choices with regard to these cookies (which allow you for content sharing of our site with other people or to let people know your consultation / opinion concerning content of our site).

 

This is particularly the case with the "Share", "Recommend", "Tweeter", etc. buttons from social media such as "Facebook", "Twitter", "Instagram", "Google +". They are likely to identify you because of these buttons, even if you do not use these buttons. This type of button can allow these social media to follow your browsing on our site, simply because your social media accounts are activated on your terminal (open session) during your browsing on our site.

 

Most browsers allow you to decline, accept, or delete cookies:

 

Blocking or deleting cookies means you will not be able to use all of our website features. More information about cookies can be found on the CNIL website.

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I. Amendments
This policy may be updated irregularly. You should check this page regularly to ensure that you are aware of the changes. You may be notified for the changes by email or through any means necessary.

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